| 1. Passenger segmentation | Executives, sponsors, staff, exhibitors, speakers, family members, production teams, and general attendees | Tag each traveler by role, airport, flight, hotel, luggage, first destination, accessibility needs, and who can approve timing changes. This prevents dispatch from treating every arrival as equal. |
| 2. Airport and FBO wave map | JFK, LGA, EWR, Teterboro, HPN, Manhattan heliports, and mixed commercial/private aviation arrivals | Create separate waves for customs-heavy international arrivals, domestic terminal pickups, FBO handoffs, and guests who need to go directly to the venue rather than stopping at the hotel. |
| 3. Hotel and venue staging notes | Hudson Yards, Javits, Times Square, Midtown East, Chelsea, NoMad, Downtown, and Brooklyn hotel blocks | Record the entrance, cross street, bell desk, loading-zone limits, room-block name, venue door, and backup pickup point for each hotel or conference venue. |
| 4. Vehicle mix and capacity | Sedans, premium SUVs, Sprinters, multi-SUV sets, luggage vehicles, and hourly/as-directed coverage | Use Sprinters only where groups can load together safely. Use SUVs for principals, luggage-heavy families, private aviation, weather-sensitive exits, or moving schedules. |
| 5. Departure and contingency plan | Airport returns, dinner transfers, offsite events, sponsor meetings, late sessions, and weather or traffic disruptions | Decide in advance which vehicles hold hourly, which groups go to dinner, which guests keep luggage, and how dispatch handles delayed flights, rain, police activity, or session overruns. |